include the optimization and support of complex mission critical communication systems. Provide technical support for specialized systems and applications, including troubleshooting software driven electronics and optimizing RF and Broadband architecture. Maintain, optimize, test and document complex communications systems. Program, configure, test, and document complex mi

Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment Unique combinations of both multi site RF communications system and/or computer/networking skills are required. The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment M

include Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience develop, maintain, communicate and evolve our customer experience

include providing administrative support to the Program and Program personnel, Director of DoD Sustainment Services and Program Manager. Provide conference call support, setup, logistics, note taking, uploading reports into company and government systems. Read and understand contracts and contract requirements. Provide administrative support to the team and management Prov

Testing Electronics Creating and documenting test procedures for testing of product hardware and software/firmware. The engineer shall be responsible for compiling the results generated using these procedures. Test Fixture Design In conjunction with the engineering team, design, assemble and verify test fixtures used for production and product verification. Component Eval

Designing Firmware for Electronics Create driver level and higher firmware in Assembly or C, for 8 bit and higher microprocessor based electronics using basic operating systems and RTOS. The microprocessor firmware will interface with memories, SPI, I2C, Ethernet, RS 485 and other similar peripherals. Designing Software for Electronics Create application level software, u

Design and develop cutting edge real time software for DSP algorithms and Low Level device drivers to be used in wireless products. Work in a global environment teams in 3 continents to develop software algorithms that will be used in all Motorola public safety wireless products globally. Work on cutting edge real time processors and use new software tools to develop real

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro

Maintenance and management of highly technical Motorola communications systems Focus on maintaining optimal performance levels across an integrated system and addressing system level alarms and malfunctions Manage system availability through routine maintenance, performance monitoring, and preventative maintenance Familiarity with troubleshooting techniques and latest tec

Provide onsite technical support of VESTA 9 1 1 and NGCS 9 1 1 applications including advanced troubleshooting of software, preventive maintenance of the communication system infrastructure and performance optimization of the architecture including, but not limited to servers, routers, gateways, and data infrastructure. Maintain, optimize, test and document complex commun

Perform removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment and associated cabling in customer locations/vehicles utilizing best practices and per R56 Standards and Guidelines. Perform advanced troubleshooting and repair existing equipment installations as required. Perform removal and installation of 12 volt electronic equipment

involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre and Post Sales teams to align the requirements with customer solution needs. Leading and defendin

This role is responsible for delivering on MSI's Maintenance Agreement by coordinating with the local service provider in all maintenance activities and growing MSI's role in providing additional services for the customer. The System Manager/Technical Consultant's responsibilities include but are not limited to Manage and lead day to day activities in meeting MSI's contra

include but are not limited to By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenge

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc